Why Businesses Need Viable Reverse Logistics Operations
If you do sell a product, always have a plan for reverse logistics. Even if you think you can get by with a simple mail and fix system, over time this will only count against you. Devise a plan on how you can simplify the process of returning products either to the manufacturer or to your own warehouse for fixing or scrapping. Often times, a manufacturer will reimburse fees associated with a defective product if guidelines are followed.
When you can consolidate something, it becomes easily managed. This holds true for reverse logistics as well. Knowing your bounds in returning items to the manufacturer is key at this stage, as you can try to consolidate returns in one single shipment. Otherwise you will find yourself paying invoices for several different shipments, and losing money in the process.
Even major businesses such as Apple and Microsoft work in the business of refurbished products. Refurbished products are simply products that are defective, but have been fixed and resold or returned to the consumer. Refurbished products can be a pain, since you must pay for the freight and labor necessary to fix the product before getting it back to the original consumer.
The spare parts it takes to fix the items that the consumer may return can be bought in bulk. They should be, but it is sometimes hard to judge how much of each part you might need. To better guess what you will need over the next six to twelve months, you should analyze the amount of returns and what the common problem was. That way you can order more parts that are necessary, and less that aren't.
A broker or third party logistics service will be able to further help you consolidate your efforts, save time, and ultimately save money in the process. A third party logistics service already has experience building a business and maximizing efficiency. Even if you are already doing well, a reverse logistics service could save time by allowing you to outsource the entire operation. You may even find they charge less of a price than the costs you incurred.
Final Thoughts
Don't forget that business is a long process, of which takes much analyzing and knowledge to master. Over the months and years you will eventually arrive at a better business model, or you can skip the waiting game and ask for help from a logistics company near you.
About the Author
Learn more on Reno Nevada fulfillment and Saint Louis fulfillment.
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by: Chris Channing
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Date: Wed, 10 Mar 2010 Time: 2:13 AM
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